Introduction
Pure Roots Botanicals (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.
Information We Collect
Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, and browsing behavior. This information helps us improve our website and services.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Send you promotional offers, updates, and newsletters (if you have opted in)
- Improve our website, products, and services
- Comply with legal obligations
We use non-personal information to analyze website traffic, enhance user experience, and for other internal purposes.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website, conducting business, and servicing you (e.g., payment processors, shipping companies).
- Legal Requirements: When required by law or in response to legal requests.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Choices
- Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
- Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our website and enable certain features. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.