Welcome to the official website of Pure Roots Botanicals. By accessing our site and/or purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, users, and others who access or use our service.
Acceptance of Terms
By using our website, you signify your acceptance of these terms. If you do not agree to these terms, please do not use our site. Your continued use of the site following the posting of changes to these terms will be deemed your acceptance of those changes.
Online Store Terms
- Eligibility: By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
- Use of Products: You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction (including but not limited to copyright laws) in the use of the Service.
- Security: You must not transmit any worms or viruses or any code of a destructive nature.
- Termination: A breach or violation of any of the Terms will result in an immediate termination of your Services.
General Use of Our Service
- Service Access: We reserve the right to refuse service to anyone for any reason at any time.
- Content Transfer: You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
- Reproduction: You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Information Accuracy
- Disclaimer: We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.
- Updates: We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. It is your responsibility to monitor changes to our site.
Modifications to Service and Prices
- Price Changes: Prices for our products are subject to change without notice.
- Service Modifications: We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
- Liability: We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
Products and Services
- Online Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
- Product Display: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
- Sales Limitation: We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer.
- Product Descriptions: All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
Billing and Account Information
- Order Refusal: We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
- Account Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates.
Optional Tools
- Third-Party Tools: We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
- Tool Usage: Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
Third-Party Links
- External Links: Our site may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites.
- Third-Party Transactions: We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.
User Comments, Feedback, and Other Submissions
- Submissions: If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
- Content Management: We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances, to infringe upon or violate our intellectual property rights or the intellectual property rights of others, and other prohibited uses as detailed in our full Terms of Service.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice to you.
Indemnification
You agree to indemnify, defend and hold harmless Pure Roots Botanicals and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.
Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of North Carolina, United States.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
Refund & Exchange Policy
Refund & Exchange Policy For Damaged or Missing Items:
Please inspect your order upon arrival and contact us immediately (Within 48 hours of receiving) if the item is damaged, defective, or if you receive the wrong product. We require that you take photos of all shipping materials, product packaging and any other relevant information. Please describe the issue with the order in detail so that we can evaluate and make it right for you.
Refunds:
Once the order details and photos have been received by our Customer Service department and approved, we will issue a refund or replace the item. Please keep in mind it can take your bank or credit card company some time to issue refunds, refer to your bank with any questions about their refund processing time.
If you have any further questions about our Refund/Exchange policy, please feel free to contact us at info@purerootsbotanicals.com
Contact Information
Questions about the Terms of Service should be sent to us using our Contact Us form.